Help us to improve the quality of our services:

You have been in our hotel in the month of ?:

For:
work - holiday

How did you choose our hotel:

Suggestion of the travel agent
Advertisement
Internet
Friends’ advice
Other

Did you find any discrepancy between the description in the web and the services used?

Yes - No

excellent
good
satisfactory
bad
Reception:
       
Efficiency and professionalism
Kindness and helpfulness

Night Porter:

       

Efficiency and professionalism

Kindness and helpfulness
Rooms:
       

Cleaning

Comfort

What would you change?

What is lacking?

Breakfast:
       
Quality
Choice

Restaurant:

       

Food quality

Service
Cleaning
Quality-Price ratio

Please indicate a staff member you found particularly helpful:

If you gave “satisfactory” or “bad” judgment so some of our services, please indicate the reason:

Which suggestions would you provide to improve our services?

General opinion about your holiday:

excellent
good
satisfactory
bad
Name:
Email:
To receive news about Villa Esperia’s offers and events, please indicate:
Yes - No
 
 
Villa Esperia © Viale Margherita di Savoia, 53 - 90149 Valdesi - Mondello (PA) - Italy - Tel +39 091 684 07 17

     

powered by Sichelia.Net